SoloGames.com - The Helpdesk
What exactly are Solitaire games? A brief summary
Usually, when people talk about Solitaire they mean the card game Klondike Solitaire, but in fact Solitaire is a category that applies to all puzzle games that you play entirely on your own. There are hundreds of them, most of which are card games, however, there are several variants played without cards, such as Mahjong Solitaire. Games of this type have been played for centuries, but a number of versions have gained enormous popularity since the start of the computer age. Top of the list are Klondike, Freecell, Spider Solitaire and Mahjong. The popularity of these games is primarily down to Microsoft who, at that time, provided them free with the first versions of their Windows operating system. All of a sudden, everyone had access to these games and were more than happy to play them, both at home and during office hours.
Where can I find the rules of a particular Solitaire game?
On our full screen Solitaire websites, you can scroll down or swipe to see the rules for all the games. There is a clear explanation in words and pictures for each game and, if you follow the instructions closely, you’ll get the hang of our games in no time at all.
Are the games free or is there some kind of catch?
No, there’s no catch: you can play our fun games absolutely free, for as long as you like. There are no annoying in-app purchases either, so you can enjoy playing the games without worrying that any money is going to disappear from your bank account. So, how do you make your money then, you’re probably wondering? Sometimes, we will show an advert outside the playing board to enable us to cover the server and website costs. Advertisements are always shown slightly away from the game itself so that you don’t press or click on them unintentionally.
What should I do if one of the Solitaire websites isn’t working properly?
We check each game regularly on a whole range of different devices to see whether everything is working as it should do. We all have different versions of Windows or IOS at home, and our players also use different makes of tablets plus a range of browsers. Sometimes there is a problem running our games on one of these different devices or browsers. In this case, please follow the instructions below, which should resolve your problem.
Occasionally, you may open the Solitaire game in full screen view and only the background of the game appears, so the other attributes such as cards or the Mahjong tiles do not load. This is likely to be because of something stored in your browser cache. Below, we explain how to clear the browser cache for each device and each browser in order to get the game working again.
If you use the Microsoft Edge browser, Internet Explorer (IE), Google Chrome, Opera or Firefox, press the (Ctrl) + (Shift) + (Del) keys. After this, press the “Clear” or “Delete” button to clear the cache in your browser. Then try to load our game again; most likely it will now be working again.
Of course, we haven’t forgotten our Apple players. If you have a Mac laptop or computer and you are using the Safari browser, first you have to enable the developers menu, to do this press the keys (Cmd) + (,) then go to the tab “Advanced” and select “Show developers menu”. Now you can clear the cache by pressing the (Cmd) + (Option) + (E) keys. If you are using another browser on your Mac, then press the (Shift) + (Cmd) + (Del) keys in the browser and follow the instructions shown.
Because phones, iPads and other tablets do not have keys like those on a keyboard, the procedure is a bit different. First try to swipe down on the screen, following which the page will refresh. If the game is still not working, go to the browser menu. This can usually be found at the top right. Open the menu and press the “History” button. This will clear the history and empty the cache.
Done all that and it’s still not working? If so, we’d be really glad if you could let us know as the issue is probably caused by an error we introduced into the software ourselves. If we know about the problem, we can get one of our software developers onto it right away and the game should be up and running again in no time.